I have trouble using certain features on your site and still can not figure out why, what can I do? Symptoms are...
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I receive an error with the word java |
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I receive an error with words like: illegal operation, the application must be shut down |
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My computer freezes! |
A: In order to provide state of the art Internet applications, Tradetrek.com develops many of its tools using Java Technology. For both Microsoft Internet Explorer and Netscape users, you need to have a Java component installed within your browser (it should already be there by default). The Java component called the Java virtual machine is the environment, which allows the Java component to run. If you are missing this Java component, you may have to reinstall this on your browser(s).
Both Microsoft and Netscape release new versions of browsing tools and/or Java virtual machines, or "VM" from time to time. We recommend that you update your browser and VM periodically. It is important to use the newest versions available, because this will insure safe, easy movement throughout the web.
Java VM Upgrade:
"Print Java Upgrade Instructions"
Use this link for Java download and installation:
Java Download for ALL Windows users:
http://www.tradetrek.com/download/msjavxp86.exe
If you use Windows XP, first install the above Java download and then install this Windows service pack:
Windows XP SP1
If you use Windows 2000, first intall the above Java download and then install this Windows Service Pack 4, please follow these instructions:
1. Go to http://windowsupdate.microsoft.com
2. Next follow the instructions to scan your computer.
3. Then under Critical Update", it should show "Windows 2000 Service Pack 4". Make sure to complete the download for this service pack.
Microsoft has run into some legal problems, so they are having trouble with offering Java downloads right now. Please click here to learn more.
Netscape
Unfortunately, we have not found a way that you can update the Netscape Java virtual machine.
As soon as this information becomes available we will post it! If the browser upgrade does
not solve the problems you are experiencing, we recommend switching your browser to Internet
Explorer and following the above instructions for updating your Java virtual machine.
Browser Upgrade:
For your browser upgrade on Internet Explorer, access the link:
http://www.microsoft.com/windows/ie/downloads/default.asp
For your browser upgrade on Netscape, you can access this link:
http://home.netscape.com/smartupdate/index.html